*COVID-19 UPDATE*
Due to COVID-19 PLEASE EXPECT POSSIBLE ORDER DELAY. At Glitix Shop we are working hard to prepared and ship your order! Once you receive an email regarding your tracking number for your order, at that time Glitix Shop will no longer be responsible for any order delays that occur during shipment. Please refer to USPS https://www.usps.com/help/claims.htm or call 1(800) 275-8777 for further options.
How long do press on nails last after application?
Your press on nail longevity will depend on you. Glitix Shop provides each customer will the tool necessary to apply your luxury hand painted press on nails. Upon application, your press on nail set will last 7-14 days (please consider the daily work/force of how you handle your hands.)
Do you offer custom press on nail orders?
Yes, custom press on nail set orders are available. Please send us a direct message using the "Contact" option. Please allow anywhere from 2-8 hours to receive a response regarding your inquiry.
Two of my fingers are the same size, is that right?
Yes, its normal for multiple fingers to be the same size.
I have wide nail beds, will these press on nails fit me?
It's always best to measure your nail beds prior to ordering to ensure you receive the correct size. Contact us if you have questions regarding how to order.
What material is Glitix Shop jewelry made from?
All jewelry pieces are made with stainless steel and fused together with a thick layer of real gold. The appearance and overall quality of our gold makes our necklaces a comparable option to solid gold but with a much more reasonable price. With proper love and care, our pieces can last a lifetime.
How do I properly care for gold filled jewelry?
Since our gold-filled jewelry is not solid gold, they could potentially tarnish over time but that is a rare occurrence as all our items are made with high quality elements. The wear time of your items depend solely on personal care, natural body chemistry, and the environment it is exposed to. (i.e. humidity)
How can I preserve my jewelry from Glitix Shop?
1. Do not sleep in jewelry
2. Do not spray perfume or other chemicals directly onto jewelry
3. Keep away from water or other liquids
4. Store in original packaging away from fumes and dust
What is the processing time for my order?
Please expect a 1-4 days processing time from the time you place your order to the time your order is shipped.
What are the shipment options and how long does shipment take?
All shipments are sent out according to business demands. Shipment fees and options are calculated at the time of payment. Once your order is placed please allow 1-4 days for your order to be processed. You will receive an order confirmation email at the time you place your order and a separate email regarding your tracking number once your order has been sent. GLITIX SHOP IS NOT RESPONSIBLE FOR MISPLACED PACKAGES FROM USPS.
How do I track my order?
A tracking order will be available and emailed to you once your order has been shipped out. GLITIX SHOP IS NOT RESPONSIBLE FOR MISPLACED PACKAGES FROM USPS. If your package is lost or stolen, file a claim here with USPS https://www.usps.com/help/claims.htm or call 1(800) 275-8777.
How to return an item?
ALL PURCHASES MADE WITH THE GLITIX SHOP ARE FINAL SALE. EXCHANGES OR REFUNDS WILL NOT BE AVAILABLE.
How do I cancel an order?
Glitix Shop will not be offering order cancellation at this time. Please be sure of your order at the time for payment. If you have any question please contact us for further assistance.
How do I change the shipping address on my order?
Please select the "Contact" option for any shipping address changes. Please note that if your package has already been fulfilled or sent to the post office, we are unable to make any changes.
What if my item arrives broken?
If item arrives damaged, you have 48 hours from the time your item was delivered to contact us about potentially receiving a replacement.
Are Glitix Shop products vegan and cruelty free?
All Glitix Shop products are made and prepared with love. We do not support animal cruelty and work to ensure no animals involvement with materials used to make products. In the future Glitix Shop will have vegan options available for purchase.
What is your customer service email?
Please send us a direct message using the sidebar "Contact Us" option. Please allow anywhere from 2-8 hours to receive a response regarding your inquiry.